Privacy Policy

Last Updated: 13 February 2026

Introduction

Guidexilo ("we," "our," or "us") respects the privacy of visitors to our website. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit guidexilo.com or use our services.

Information We Collect

We collect information that you provide directly to us, including:

Name, email address, phone number, and other contact information when you submit inquiries through our contact form
Project details and property information you share when requesting assistance with municipal permit processes
Communications you send to us via email or phone

We also automatically collect certain information about your device and how you interact with our website, including:

IP address, browser type, operating system, and device information
Pages visited, time spent on pages, and navigation patterns
Referring website addresses and search terms used to find our site

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide information about our services
Communicate with you about your construction project and municipal permit assistance needs
Improve our website functionality and user experience
Analyze website usage patterns and visitor demographics
Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

With service providers who assist us in operating our website and conducting our business, subject to confidentiality obligations
When required by law or to respond to legal process
To protect the rights, property, or safety of Guidexilo, our clients, or others
In connection with a business transaction such as a merger, sale, or transfer of assets

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security of information transmitted through our website.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions and communications are typically retained for the duration of our business relationship and for a reasonable period thereafter.

Your Rights

Under Chilean data protection law, you have certain rights regarding your personal information, including:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information in certain circumstances
The right to object to or restrict certain processing of your information

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Guidexilo
Gral. Dublé 3429, Arica, Chile
Phone: +56 9 3387 8404
Email: info@guidexilo.com